Shipping Information

  • Domestic Shipping

We utilize UPS and USPS for domestic orders, both with signature confirmation to ensure the security and delivery of your package. After processing, the estimated delivery time is 1–5 business days, with a flat shipping rate of $18. Please note that we cannot waive signature confirmation for security reasons.

  • Track Your Order:

Once your order is dispatched, you'll receive a tracking number. Keep an eye on your shipment's progress every step of the way.

Once your package leaves our facilities, we kindly ask that you reach out to the shipping company for any inquiries regarding delivery, as we no longer have control over the package. You can easily track your shipment using the tracking information provided.

We appreciate your understanding and are here to help if you have any other questions!

  • Express Shipping

Express shipping is available through UPS, with an estimated delivery time of 1-2 business days after processing. Tracking information will be provided as soon as your order leaves our facilities.

  • International Shipping

Al Jamilah Kloset ships international orders via UPS and DHL Priority International. Shipping rates vary by destination and typically take 1–7 business days to arrive. Please be aware that we are not responsible for any customs fees or taxes incurred upon delivery. Shipping charges for returned orders are non-refundable.

We reserve the right to adjust the delivery method specified on our website to a comparable option. All shipping costs must be paid in full at the time of order placement.

  • Shipping to P.O. Boxes
    Currently, we do not ship to P.O. Boxes or mail forwarding companies.
  • Address Verification
    To protect your personal and financial information, we require that billing and shipping addresses match for all orders. If there is a discrepancy, your order will be flagged for review by our customer service team. We may reach out to confirm your identity and verify order details, which could involve requesting additional information.

If we cannot verify your information promptly, we reserve the right to cancel the order for security reasons. Canceled orders due to address mismatches will be refunded according to our refund policy.

We apologize for any inconvenience this may cause but believe these measures are essential for safeguarding our customers. Should you have any questions or need assistance regarding this policy, please contact our customer service team, who will be happy to help.

Thank you for your understanding and cooperation.